Angela Castillo was tired of moving, and she was tired of the way she was being treated, like so many other people who enter New York City’s homeless shelter system.
The shelter system can feel like a constant shuffle, and shelter residents often lash out at staff, share their frustrations with friends and family or quietly stew. But last July, when the city Department of Homeless Services directed Ms. Castillo and her four children to move for the second time to a third shelter in Brooklyn that would be much farther away from her children’s schools, she had had enough.
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Source: Coalition for the Homeless